Bella Terra Tile Contractor
Privacy Policy
Last updated: October 15, 2026
1. Privacy at Bella Terra Tile Contractor
Bella Terra Tile Contractor respects the information you share when you ask about tile work in the Chicago area. This policy explains what we receive through this website, why we use it, how requests are handled, and the choices available to you. It applies to this website and its contact interactions, not to information exchanged solely in person or through another service.
The site serves Chicago and the western-suburb communities listed on this website, including Aurora, Naperville, Plainfield, Oswego and Batavia.
2. Information you choose to send
A contact form may send your name, phone number, city, message, and optional email address. The form also carries a business phone value and may include source and UTM fields generated by the front end. These fields can describe how a visit arrived at the site, but they are not required for a project question. If you send a request from the pattern preview, the selected pattern is added as text to your project message. The pattern preview itself is not uploaded as an image.
The supplied contact handler validates name, phone, and city, with email optional. It does not currently process or store the extra UTM and source fields as lead records. We do not ask through this site for payment card numbers, government identification, or other identity documents. Please avoid putting sensitive personal information in a project message.
3. How a contact request is delivered
The approved contact route is Telegram only. A submitted inquiry is sent to the business through that route so the owner or an authorized staff member can respond about your request. The website does not deliver contact leads to a CRM, create a CSV lead file, or send them to a separate sales platform.
The actual handler does not treat source or UTM fields as additional lead data. A browser session may keep call-source or UTM values in sessionStorage for the visit, but the contact handler ignores those fields.
4. Why we use information
We use submitted details to understand a tile inquiry, reply to you, arrange a conversation, clarify the property or room involved, and consider whether the requested work is within the business service area. We may also use contact details to continue a legitimate conversation you started, answer a question, or address a request about this policy.
We do not use the website to make decisions about eligibility for credit, insurance, employment, housing, or public benefits. We do not sell website inquiry information. We do not use the form to enroll you in SMS marketing. Any later project records created through ordinary business communications are handled for the work and relationship involved, subject to the owner’s records practice.
5. Website operations and technical data
A website host, network provider, or related service may receive technical information needed to deliver pages and protect the service. Depending on the deployment, that can include an IP address, request time, referring or source page, browser or device details, and basic error or access logs. This policy does not claim that the contact handler itself collects or stores all of those items.
The site is intended to be deployed over HTTPS. Outbound Telegram requests are intended to use HTTPS with certificate verification enabled by default; the policy does not represent that every hosting or transport setting has been independently certified. Server-side validation is used as a business safeguard. Apache rules are intended to deny access to CSV files, logs, and dotfiles as a precaution, and the handler writes no CSV lead file.
7. Maps, reviews, and third-party services
The site includes an active Google Maps embed and an active Trustindex-provided widget. Loading those components can involve a request to the provider and may expose technical information such as an IP address, time, page, browser, or device context under that provider’s own terms and privacy practices. We do not control how those providers handle information after a request reaches them.
The site may contain links to third-party websites or profiles. Following a link takes you to a service outside this policy. Review the destination’s terms and privacy notice before sending information. We do not represent that a third-party page has the same practices as Bella Terra Tile Contractor.
9. Retention and deletion requests
The owner’s policy is to keep a website inquiry and related business correspondence for no longer than reasonably needed for the conversation, project consideration, accounting, dispute handling, legal obligations, or protection of the business. As an outer policy limit, an inquiry record may be retained for up to 24 months unless a longer period is reasonably needed for one of those purposes or the law requires it.
This is not an automated deletion promise. The website does not claim to run automatic retention or deletion controls for every host log, provider record, message, or browser storage item. You may ask the owner to review or delete information held in the business inquiry record. We will aim to respond to a complete request within 45 days, or explain if more time or clarification is reasonably needed.
10. Your choices
You can choose not to submit the form, leave the optional email blank, or contact the business by another method shown on the site. If you have started a conversation, you can ask what inquiry information the owner holds, request correction of an error, or ask for deletion where retention is not reasonably needed for a stated business or legal purpose.
Additional rights may apply under Illinois law or another law that covers your circumstances. We do not limit any right that applies to you. A request may require enough information to identify the relevant conversation without asking you to send unnecessary sensitive documents.
11. Calls and text-message notices
The website is not a subscription for SMS marketing. If you contact the business by phone or text, ordinary carrier charges, message rates, and data rates may apply according to your plan. Message timing is not guaranteed, and a reply may be handled by the owner or an authorized staff member.
If a business text conversation ever includes an opt-out instruction, you may reply STOP to stop those messages and HELP for help. Opting out of text messages does not erase a business record that must reasonably be kept for an existing inquiry, project, accounting, safety, or legal purpose.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Reply STOP to stop business text messages or HELP for help; message and data rates may apply.
12. Children’s information
This website is intended for adults arranging or considering property work. We do not knowingly request personal information from children under 13. If you believe a child under 13 sent personal information through the site, contact the owner so the inquiry can be reviewed and, where appropriate, removed from the business record.
13. How we protect your information
The owner uses practical safeguards intended for this small-business website, including HTTPS deployment, server-side form validation, limited staff access as a business policy, and precautions against direct access to CSV, log, or dotfiles. Outbound Telegram delivery is intended to use HTTPS certificate verification by default. These measures reduce ordinary risk but do not guarantee that a website, provider, device, or message is immune from compromise.
Access should be limited to people who need an inquiry to respond or perform a business function. If the owner becomes aware of a suspected unauthorized disclosure, the response will depend on the facts, affected information, and applicable law. We do not claim a particular security certification or independent audit.
14. Illinois personal information notice
Illinois’ Personal Information Protection Act, 815 ILCS 530, includes obligations concerning certain personal information and notices after a qualifying breach. If an incident involving information covered by that law occurs, the owner will assess the facts and follow the notice and other requirements that apply. This statement does not mean that every website inquiry is covered by that law or that a breach has occurred.
You may contact the owner with a privacy question or request using the business contact details below. A request about a legal right will be reviewed under the law that applies to the requester and the information involved. Nothing in this policy waives a right that cannot lawfully be waived.
15. Changes to this policy
The owner may revise this policy when the website, contact route, embedded services, or business practices change. The revised version will be posted on this page with a new last-updated date. We will describe any material change in the updated policy.
Using the site after an updated policy is posted means you can review the current version before submitting new information. If a previous version matters to an existing inquiry, contact the owner and identify the approximate date of your interaction.
16. Contact the owner
For a privacy question, access request, correction request, deletion request, or concern about a website inquiry, contact Bella Terra Tile Contractor at [email protected] or (872) 240-5061. Please include enough context to locate the request, such as the name and approximate date used, while leaving out passwords, payment information, or government identification.
Business: Bella Terra Tile Contractor. Service area: Chicago and the western suburbs listed on this site. Last updated: October 15, 2026.